Impact of Covid-19 Pandemic on Digital Banking in India – Systematic Literature Review
DOI:
https://doi.org/10.17697/ibmrd/2022/v11i1/170325Keywords:
Assurance, Covid-19 E-banking, Information Technology, Reliability & Responsibility, SecurityAbstract
E-banking is far beyond than the just shift from traditional or offline banking system to a digital world. It is an significant change how banks and the other financial institution interact with, learn about and satisfy customers needs. E-banking starts with an understanding of customer choices , preferences, behavior and likes, dislikes, needs which are stated as well as unstated , aspirations etc. Emerging Trends in Indian Banking Sector with special reference to E-banking services focus that Slowly but steadily, in India customers are moving towards the use of e-banking services. This study brings out the existing picture of e-banking services provided by both Public and private sector banks in Ahmednagar district. The Z –Test technique is used to analyze the collected data of the e banking service users.Downloads
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References
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