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Found 6 items.

  • To Study Customer Relationship Management in Hospitality Industry

      Mahesh Chhaburao Wilayate, R. P. Deshmukh (Author)
    151-163
    https://doi.org/10.17697/ibmrd/2014/v3i1/46729

  • Marketing of Tourism and Hospitality Products: Study of the Impact of Celebrity Endorsed Advertisements on Hospitality Products and Services

      Ajeet Kumar Singh (Author)
    58-70
    2013-06-17
    https://doi.org/10.17697/ibmrd/2013/v2i1/47380

  • An Analytical Study to Understand Impact of Consumer Satisfaction and Quality of Service on Consumer Loyalty in Fast Food Restaurants

      Bhavyarajsinh D. Jhala, Vivek B. Patadiya (Author)
    72-75
    2021-12-06
    https://doi.org/10.17697/ibmrd/2021/v10i2/166808

  • Customer Service Strategies and Critical Success Factors in Managing Customer Relationships in Banking Sector

      Parvez Khan, Rajesh Chouksey (Author)
    41-44
    https://doi.org/10.17697/ibmrd/2012/v1i1/47123

  • Service Recovery Paradigm for Innovative Banking

      Shivshankar Mishra, Richa Nilay Mishra (Author)
    1-6
    https://doi.org/10.17697/ibmrd/2012/v1i1/47107

  • Study of Role of Information Technology in Development of Customer Relationship Management in Selected Service Organizations in Ahmednagar City

      Sunil Madhukar Katre (Author)
    328-333
    https://doi.org/10.17697/ibmrd/2014/v3i1/46722
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