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• Interface of Technology in Baking Sectors: Opportunities and Threats

    Ashish Mohture, Yogesh Sawarkar, Priyadarshani Zanjurne (Author)

  31-42

  2014-09-01

  https://doi.org/10.17697/ibmrd/2014/v3i2/51956

• To Study Consumer Awareness and Perception towards Usage of Mobile Banking

    Amit P. Wadhe, Shamrao Ghodke (Author)

  110-123

  2013-04-09

  https://doi.org/10.17697/ibmrd/2013/v2i1/47389

• E-CRM in Indian Banks: Differentiating Tool in Competitive Market

    Sandeep Walunj, G. H. Barhate (Author)

  258-268

  https://doi.org/10.17697/ibmrd/2014/v3i1/46896

• Customer Service Strategies and Critical Success Factors in Managing Customer Relationships in Banking Sector

    Parvez Khan, Rajesh Chouksey (Author)

  41-44

  https://doi.org/10.17697/ibmrd/2012/v1i1/47123

• Service Recovery Paradigm for Innovative Banking

    Shivshankar Mishra, Richa Nilay Mishra (Author)

  1-6

  https://doi.org/10.17697/ibmrd/2012/v1i1/47107

• Customer Relationship Management: the Enlightening Approach and Attitude of Co-operative Banks in Nashik District

    S. J. Jadhav, Manisha N. Sawant, S. B. Pulate (Author)

  19-21

  https://doi.org/10.17697/ibmrd/2012/v1i1/47116

• To Study Customer Relationship Management in Hospitality Industry

    Mahesh Chhaburao Wilayate, R. P. Deshmukh (Author)

  151-163

  https://doi.org/10.17697/ibmrd/2014/v3i1/46729